Shipping & Returns
We believe that clarity is part of good service.
Below you’ll find everything you need to know about shipping, delivery, and returns.
Free shipping is available. Check the Free Shipping Bar at the top of each page to see how close you are to triggering Free Shipping.
If you have any questions, we are always glad to assist
shipping information
shipping
All orders are carefully produced and shipped from our partners in the United States or in Europe, depending on your location.
As each piece is made to order, production begins shortly after your purchase is placed.
Please note that items are shipped separately if they are produced by different partners. If you ordered several items of different types, it is normal that you do not receive them together.
Estimated Delivery Times
• Production time: 2–4 business days
• Shipping time: 1–14 business days (depending on your location)
Delivery times may vary slightly depending on destination and local carriers.
order tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Please allow up to 24 hours for tracking updates to appear.
international shipping
We ship worldwide.
International orders may be subject to customs duties or import taxes, which are the responsibility of the recipient.
Returns & Exchanges
We want you to feel confident in your purchase.
If something isn’t quite right, returns are accepted on unworn items in original condition.
Return Conditions
• Items must be unworn and in original condition
• Returns must be requested within 30 days of delivery
• Items must be returned in original packaging where possible
• 100% money-back guarantee
Exchanges
Size exchanges are possible. If you would like to exchange an item, please contact us and we will gladly assist you.
How to Initiate a Return
To request a return or exchange, please contact us and include:
• Your order number
• The item you wish to return or exchange
• The reason for your request
E-mail: support@theregalhound.com
or use the button below.
please note
As our products are made to order, we kindly ask customers to review sizing information carefully before placing an order.
We are unable to accept returns on items that show signs of wear or damage caused by improper care.
Our Promise
Every request is handled with care and consideration.
We believe thoughtful service is part of the experience —
from the moment you place your order to long after it arrives.
Need Assistance?
If you have any questions regarding shipping or returns, we are always glad to help.