Shipping & Returns
We believe that clarity is part of good service.
Below you’ll find everything you need to know about shipping, delivery, and returns.
If you have any questions, we are always glad to assist.
shipping information
shipping
All orders are carefully produced and shipped from our partners in the United States, depending on your location.
As each piece is made to order, production typically begins shortly after your purchase is placed.
Estimated Delivery Times
• Production time: 2–4 business days
• Shipping time: 5–10 business days
Delivery times may vary slightly depending on destination and local carriers.
order tracking
Once your order has shipped, you will receive a confirmation email with tracking information.
Please allow up to 24 hours for tracking updates to appear.
international shipping
We ship worldwide.
International orders may be subject to customs duties or import taxes, which are the responsibility of the recipient.
Returns & Exchanges
We want you to feel confident in your purchase.
If something isn’t quite right, returns are accepted on unworn items in original condition.
Return Conditions
• Items must be unworn and in original condition
• Returns must be requested within 14 days of delivery
• Items must be returned in original packaging where possible
Exchanges
Size exchanges are possible depending on availability.If you would like to exchange an item, please contact us and we will gladly assist you.
How to Initiate a Return
To request a return or exchange, please contact us and include:
• Your order number
• The item you wish to return or exchange
• The reason for your request
please note
As our products are made to order, we kindly ask customers to review sizing information carefully before placing an order.
We are unable to accept returns on items that show signs of wear or damage caused by improper care.
Our Promise
Every request is handled with care and consideration.
We believe thoughtful service is part of the experience —
from the moment you place your order to long after it arrives.
Need Assistance?
If you have any questions regarding shipping or returns, we are always glad to help.